1. Your satisfaction is very important to us. If you are not pleased with the product(s) you purchased from Southwest Anti-Aging Center, please call our Customer Service department at (806) 350-7311
2. Any claims for shortage or damage must be made to our Customer Service department at (806) 350-7311 within 7 days of receipt of package.
3. If you received a damaged package, save the original packaging and contents and call us as soon as possible but not later than 7 days following receipt.
4. No refunds/credits will be issued on compounded products.
5. We will accept unopened, unmarked, unexpired, resalable product in the original condition if Customer Service is contacted within 7 days of receipt of product.
6. Packages received without Customer Service approval will be returned to the sender without refund/credit.
7. Southwest Anti-Aging Center must receive returned product before a product refund/credit will be issued.
8. The customer is responsible for shipping costs on returned products unless shipping costs are waived by Customer Service.